Product Development Services

Do you have an idea for a product but just aren’t sure how to get it off the ground? In addition to design and manufacturing, a product needs packaging, user documentation, a warranty plan, service and support training and documentation. Not only have I developed the TS-Aligner product line, but my primary role at HP was to manage the development of service and support components for new products in the LaserJet, disk storage, and personal computer product lines. I also developed warranty plans including cost projections and very successful strategies for cost reduction.

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User Manual Development

I am happy to offer these professional services for both existing and new products:

  • Instruction manual development

  • Instruction video (DVD) development

  • Packaging development

  • Beta/usability testing

  • Competitive analysis/testing

  • Service and support training

I can also review the service and support needs and develop a warranty plan complete with cost projections and recommendations for improvements. If you are interested in the development of marketing materials, please follow the link to Marketing Services.

 

 

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